BY USING THE WEBSITE, YOU AGREE TO THE TERMS AND CONDITIONS OF THIS POLICY.
1.1 When You use the Website or the Services, the Company may seek and collect certain personal and non-personal information classified as mandatory or voluntary (collectively “Information“). Accordingly, whenever You use the Website or the Services, You consent to the collection, use, and disclosure of the Information in accordance with this Policy.
2.1 Personal information is data that can be used to uniquely identify or contact a single person. “Personal Information” for the purposes of this Policy shall include, but not be limited to, information regarding Your name, address, telephone number, date of birth, gender, e-mail address, image and video captures, biometric information, etc.
2.2 Some of the Information that Company may ask You to provide may be identified as mandatory and some as voluntary. If You do not provide the mandatory Information, You will not be able to avail the services provided by Company.
2.3 Company collects Personal Information that Company believes to be relevant and which is required to provide the Services to the User. The Company may share your Personal Information with non-affiliated entities to continuously improve the User experience with regards to the Service, to improve security measures and/or to provide offers and promotional materials and with delivery partners to fulfil the supply of items requested by the User.
2.4 All the information provided to us by a User, including sensitive personal information, is voluntary. You understand that Company, either itself or with its Partners, may use certain information of yours, which has been designated as ‘sensitive personal data or information;
- for the purpose of providing you the Services,
- for commercial purposes and in an aggregated or non- personally identifiable form for research, statistical analysis and business intelligence purposes,
- for sale or transfer of such research, statistical or intelligence data in an aggregated or non-personally
- for the purpose of marketing and promotional activities to deliver the personalised content to the Users.
2.5 You are responsible for maintaining the accuracy of the information you submit to us, such as your contact information provided as part of account registration. If your personal information changes, you may correct, delete inaccuracies, or amend information by making the change on your profile information page on the Websites or Application or by contacting Company authorised person at [__________________].
2.6 Company may require the User to pay with a credit card, debit card, net banking, wallets or other online payment mechanisms for Services for which an amount(s) is/are payable. Company will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process offered by a third party payment gateway. User’s credit card/ debit card details are transacted upon secure sites of approved payment gateways which are digitally encrypted, thereby providing the highest possible degree of care as per latest technology currently available. User is cautioned, however, that internet technology is not fool proof or safe and User should exercise discretion on using the same.
3.1 Company will keep Your Personal Information confidential to the maximum possible extent. Company limits the disclosure of Personal Information to Company’s employees, independent contractors, affiliates, consultants, business associates, service providers on a need-to-know basis, and only for the purposes stated in Clause 2 above and only for the entities described below.
3.2 In addition to the above, the Company may share Personal Information which the Company may believe to be necessary or appropriate: (i) under applicable law; (ii) to comply with any legal processes; (iii) to respond to requests from public and government authorities; (iv) to enforce the User Terms; (v) to protect Company’s operations or those of any of Company’s affiliatesconsultants, business associates, service providers; (vi) to protect Company’s rights, privacy, safety or property, and/or that of Company’s affiliates, You or others; and (vii) to allow Company to pursue available remedies or limit the damages that Company may sustain.
4.1 Non-personal information is any information that does not reveal Your specific identity, such as, browser information, Internet protocol (IP) address, particulars of the accessing device, and other information collected through cookies (“Non-Personal Information“). The Website gathers some information automatically when You visit the URL of the Website and stores it in log files. Accordingly, when You use the Website, Company may collect certain information about Your computer or device to facilitate, evaluate and verify Your use of the Website. This information is generally collected in aggregate form, without identifying any user individually.
4.2 As Non-Personal Information does not personally identify You, Company may use and disclose Non-Personal Information for any purpose. In some instances, Company may combine Non-Personal Information with Personal Information (such as combining Your name with Your geographical location). If Company combines any Non-Personal Information with Personal Information, the combined information will be treated by Company as Personal Information as long as it is combined.
5.1 The Website or any other interface comprised in the Service may provide third-party advertisements and links to other websites. Company does not provide any Personal Information to these third-party websites or advertisers.
As stated earlier, You can always choose not to provide Information, even though it might be needed by the Company for its business purposes. In such cases, if the information required is classified as mandatory, You may not be able to avail the services provided by the Company.
7.1 Company may make changes to this Policy, from time to time at Company’s sole discretion or on account of changes in law. You are encouraged to check the Website frequently to see recent changes. Notwithstanding the above, Company shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website. Your continued use of the Website or the Services, following changes to the Policy, will constitute Your acceptance of those changes.
7.3 If You choose to visit the Website or avail the Services, Your visit and any dispute over privacy is subject to this Policy and the Website and the User Terms, and the application law shall be the law of the Republic of India.
9.2 If you have any grievance with respect to our use of your information, you may communicate such grievance to:
The Chief Data Officer [______________________]